To recover your user ID or password:

1. Go to the account recovery page.
2. Enter one of the following: Phone number (recommended) Email address. User ID.
3. Follow the instructions. We’ll customize them based on the info you provide and whether we recognize the device.

Can you make another TurboTax account?

Follow this procedure to create another TurboTax Online account/login: Sign out of your current TurboTax Online account/login. Select the TurboTax Online product you want to use for the second return and proceed. On the Create your account screen, set up a new login for the second return.

How do I recover my Intuit account?

If you forgot your user ID or password, don’t worry….You can get back into your account within minutes:

1. Go to our sign in help page.
2. Enter the phone number, email address, or user ID for your account.
3. Check your phone or email for a message from Intuit or QuickBooks.
4. When prompted, reset your password.

Can I have 2 accounts on TurboTax?

TurboTax online accounts cannot be combined or merged. You have to sign onto your online account using the exact same user ID you used to create the online account.

Can I make a new TurboTax account if I forgot my password?

If you forgot your password, follow these steps:

1. Open the TurboTax Mobile App.
2. Enter your phone number, email, or user ID and select Sign In.
3. If you entered your phone number or email, enter the verification code we’ve sent you.
4. Select Sign in a different way.

What do I need to access my TurboTax account?

Enter your phone number, email address, or user ID. The most recommended is the phone number since it is secure and easy to access Once you have entered the correct email, user ID, or phone number, start following the on-screen directions that appear, you will be guided step-by-step until you recover your account successfully.

What to do if you forgot your TurboTax account password?

If you can sign into your TurboTax account successfully but need to update your email address, we have instructions to help you. If you’ve forgotten your User ID or password try our account recovery process. No longer have access to your email address or phone number and can’t access your account? Update your info with the form below.

Can you open previous tax returns in TurboTax?

If you used TurboTax to file your tax returns, you can open and print previous tax returns for no charge. The process of accessing old tax returns differs based on whether you used TurboTax online or a Turbo Tax CD or software download to prepare the return.

How do I view my completed 2018 return on Turbo Tax?

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account – Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show . Click on the Year and Click on View adjusted gross income (AGI)